M&M Custom Gifts

CUSTOMER CARE & PRIVACY STATEMENT

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Privacy Statement

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What information do we collect?

We receive, collect information from you when you register on our site or place an order. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, or phone number. You may, however, visit our site anonymously.

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What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

 To personalize your experience - Your information helps us to better respond to your individual needs.

 To improve our website - We continually strive to improve our website offerings based on the information and feedback we receive from you.

 To improve customer service - Your information helps us to more effectively respond to your customer service requests and support needs.

 To process transactions - Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

  To send periodic emails

The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions

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How do you collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

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Why do you collect such personal information?

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This section should explain why you collect your site visitors' personal information (PI). For example, you might collect email addresses for your marketing campaigns, or their addresses for shipping purposes.

Sample:

We collect such Non-personal and Personal Information for the following purposes:

    To provide and operate the Services;

    To provide our Users with ongoing customer assistance and technical support;

    To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

    To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;

    To comply with any applicable laws and regulations.

How do you store, use, share and disclose your site visitors' personal information?

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Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do you communicate with your site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How do you use cookies and other tracking tools?

If your website tracks personal information through the use of cookies, for example, you must make this clear to your site visitors. Be clear about what tracking tools (e.g. cookies, flash cookies, web beacons, etc.,) your website employs, what personal information they gather and why they are being used.

It's important to note that third-party services, such as Google Analytics or other applications offered through the Wix App Market, placing cookies or utilizing other tracking technologies through Wix´s services, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by the Wix Privacy Policy.

How can your site visitors withdraw their consent?

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and your contact information

Provide valid addresses/channels in order for your users or site visitors to be able to contact you.

Sample:

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at [your email] or send us mail to: [your physical mailing address].